Dunkin’

About

Donuts, Coffee & Tea

Price Range : Under $10 ($)

  • star
    Yelp rating
    2 stars

Location

Adress: 3526 State St, Schenectady, NY 12304

Phone: (718) 351-7185

Business info

  • turned_in_not
    Health Score
    94 out of 100
  • credit_card
    Accepts Credit Cards
    Yes
  • local_parking
    Parking
    Private Lot

Reviews

  • Matt W.

    star star star_border star_border star_border 11 June 2026

    I'm not sure why it took me so long to review this location, given that I've been to it more than any other in the area, but maybe it was because I keep hoping it's going to get better. Or, I should say, kept hoping, because I go out of my way to avoid this location these days.

    I've used both the drive-through and the walk-up counter a number of times, and I think "consistently below average" is the best way to describe this. On the drivethrough, it seems like I always have a problem communicating my order and/or getting the financial part of the transaction accomplished, and subjectively it seems like it takes more time. For the walk-up service, I feel like, well, I'm getting a back seat to the drive-through customers.

    I've never gotten a "hot" sandwich that was hot all the way through here, and they seem to always be out of some kind of baked good. The coffee has been OK, relative to DD's.

    I have to give them a two-star, relative to other DD's and the whole "I WANT MY CARBS AND CAFFEINE AND I WANT THEM FAST" genre, because when I drive by the franchise these days I find thinking "hmm, do I need a DD fix?" and then cringing when I remember the last few times I was there.

  • Jennifer S.

    star star_border star_border star_border star_border 5 June 2026

    The only reason I go to this one is because it's near my house. I regret it every time. I'm currently in the drive thru and have been waiting 15 minutes for coffee. They are so slow here. And completely rude! I'd go inside but I have an infant and a toddler. They need to get more staff or better staff or something. There's no reason for this!

  • Keith B.

    star star_border star_border star_border star_border 30 May 2026

    No Greeting
    Had to wait and had to Repeat Order Twice
    And then was Given A ATTITUDE
    Guess you Pay for what you Get!!!!

  • Jeff L.

    star star_border star_border star_border star_border 29 May 2026

    Worst location in Schenectady. Made the mistake of getting a couple coffees. I had to ask them to start making them after waiting 5 mins. and for them to serve thier friend first...whatever. They look at me completely oblivious then proceeded to treating me like thier stupidity is my fault. I knew better because most people know these bitches are pretty dumb but I just wanted to see if they finally did something about it.....guess not!
    You want how much an hour?, I can't wait until machines obsolete you worthless *****.

  • Ben P.

    star star_border star_border star_border star_border 16 May 2026

    I stopped over ordered some food, i had the longest wait time ever at a dunkin donuts drive thru. I was the only person in the line. They never gave me my receipt, i ordered hash browns they never gave me them. I tried calling them. They machine for receiving phone calls was off. Im driving back there after work and demanding they correct this. If you can avoid this location do it its not worth your time or money

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